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Our Privacy Policy

Introduction

Pinnacle IT Systems, LLC, also known as Pinnacle IT ("we," "us," or "our"), recognizes the importance of privacy. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website pinnacleitsystems.com, use our services, or interact with us. By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy.

Information Collection

We collect information to provide and improve our services.

Types of information we may collect include:

Personal Identification Information: Name, email address, phone number, and other contact details.Technical Information: Log data, such as your Internet Protocol (IP) address, browser type, browser version, our service pages that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Use of Information

The information we collect is used in various ways, including to:

Provide, operate, and maintain our services.Improve, personalize, and expand our services.Understand and analyze how you use our services.Develop new products, services, features, and functionality.Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.Send you emails.Find and prevent fraud.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose your Personal Information in the good faith belief that such action is necessary to:

Comply with a legal obligation.Protect and defend the rights or property of Pinnacle IT Systems, LLC.Prevent or investigate possible wrongdoing in connection with the service.Protect the personal safety of users of the service or the public.Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes.

Pinnacle IT is a Managed Service Provider located in Crossville, TN. We provide remote monitoring, management, help desk support, on-site support, backup and disaster recovery, Microsoft licensing, and much more.

Connect

Email: info@pinnacleitsystems.com

Phone: 931-210-6500

Address: 25 Peavine Plaza Suite 104, Crossville, TN 38555

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